RV LIFE: The NOT so FUN side of FULL-TIME RV Living!

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  • Published: 12 August 2019
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    Fulltime RV living has some drawbacks. RV service is one of them. In order to get timely service and avoid costly hotel bills, relentless coordination is needed with the RV dealer. This ensures they are expecting you and ready to begin service when you arrive. Lazy Days is not a partner of any kind, but they have been accommodating to our fulltime schedule both in Tampa and Knoxville. 

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Comments • 934

  • Keep Your Daydream
    Keep Your Daydream   2 weeks back

    **It's important to mention that we found Lazy Days to be professional and courteous on both occasions. There is only so much a dealer can do if the fridge is bad and the vendor won't approve swapping a new unit in a timely manner. If we didn't have a schedule to keep, this would be resolved by now. We still think Lazy Days is a good dealer and will go back... and we have zero affiliation.

    • DR Dee and Nurse Ginger's Historical Doctor Smith
      DR Dee and Nurse Ginger's Historical Doctor Smith  1 weeks back

      I live in Ohio I went to Lazy Days site they don't have 1 in my State or even closes to me 😣😫

    • slinginlead1
      slinginlead1  1 weeks back

      You're a better man than me. I personally have been to that Lazy Days and was not impressed. They should definitely have addressed your other concerns while waiting on the refrigerator. It is not your fault that the technician misdiagnosed the problem. They should have swapped out your whole refrigerator with one from their inventory. I have seen that particular dealer do such a thing in the recent past. We purchased our 5th wheel (Open Range 2502RE) from a smaller dealership intentionally because we have found that they are more concerned with customer satisfaction. Always demand to speak to a manager near where the new deals are done and don't be afraid to get a little loud. The manager won't want to lose business.

    • Kristiadi Hartanto
      Kristiadi Hartanto  1 weeks back

      I got it, you might don't want to stressed out yourself, you just want to relax and having fun with zero f**** given. But seriously, they should repair it not just replace everything with the new one.

    • akbychoice
      akbychoice  1 weeks back

      some states do in fact have a requirement for a Class A CDL for larger travel trailers. Each state is a little different.

    • Debbi Blakeslee
      Debbi Blakeslee  1 weeks back

      LaQuinta allows pets and it doesn’t cost you a penny !!!!

  • Craig Pochert
    Craig Pochert  2 days back

    Bummed we missed you while you were in Detroit!

    • Anthony O.
      Anthony O.  2 days back

      we did a lot of research and I had spoken to a lot of folks who had issues with the Norcold and Dometic 12-18 cft RV Fridge, so when we bought our Montana, we went with the Samsung 18 cft Residential, and do not regret it one bit, we can get 36-42 hours going down the road running fridge off of our battery bank which is only 2 batteries, without running it below 50%. Good luck with that RV Fridge, hope you get all your issues resolved.

      • Tz5n
        Tz5n  2 days back

        How old was the part that needed replaced?

        • Keep Your Daydream
          Keep Your Daydream   1 days back

          We bought the rig about 2 months prior to this video. These are all the debugging issues.

      • Keith Allen
        Keith Allen  2 days back

        You guys are quite patient after spending a small fortune on a new rig. The manufacturers of the appliances are not so good, evidenced by your experience and many others. Lazy Days should have insisted Dometic approve a swap and be done with it. Plus the manufacturer of the 5th wheel, Grand Design/Winnebago, shipped that unit with all those defects, small that they were, demonstrates quality control is poor in the industry. I recently talked with a Director of Operations for a large RV manufacturer (I'll leave it unnamed here, they have a large share of the market) and he admitted that 70% complete was their TARGET quality level to ship to the dealer. That means many go out less than that and some go out actually working they way the should. They expected the dealers service team to finish the build before delivery. That is outrageous! It will bite them and may already be doing so as first timers will feel burned and that's it. The ripple effect will hurt a lot of folks but it seems that's how this industry operates. I've been advised by long time RV'ers to keep my older unit because it was built when quality was still a focus vs sales and profits which has been the focus for the last 8 years or so. Good luck with that unit going forward. I hope your experience is different than so many recent buyers.

        • Kendra Yates
          Kendra Yates  2 days back

          Should've went with the Bakflip revolver. Still allows you full bed access when rolled up plus you can see out of your back window. We recently put the revolver on our 2017 Chevy Silveraldo 3500 and love it. We had one on our older diesel as well. Regardless you will love that bed cover.

          • Troy Zieman
            Troy Zieman  3 days back

            I watched a number of these RV videos. I applaud the patience of you owners, but I see nothing but problems. It seems to me to be a given that you pay a ridiculous amount of money for a brand new item that doesn't work. The reasons I buy something new is to gain at least for a while the " problem free " aspect of the purchase. This seems to be non existant when it comes to RV's.

            • The Steemers Step Out
              The Steemers Step Out  3 days back

              I love watching you guys' channel. You guys are informative and fun to watch! Me and my family are brand new to the RV life and so far are loving it, and also have experienced the "not so good" part of it as well, but every moment is worth it! I can't wait til the next episode! Praying you guys find a solution to the fridge expeditiously!

              • Kenny M
                Kenny M  3 days back

                Great episode. Thanks for sharing.

                • David
                  David  3 days back

                  Mark, Have you looked at the installation of the fridge? I just bought a new GD376TH and the fridge didn’t cool. Like you, I was on a time crunch and didn’t let Lazy Days fix it. But I did. You see, there wasn’t any thing wrong with it. It was the installation by GD that caused the fridge’s problems. Like yours. My fridge is mounted in a slide. The top vent of the slide was totally blocked off with plywood and tin. Did you read that? “Vent blocked off”. If you put in a vent, shouldn’t it be open? Of course. Have them take a look at the top vent of the fridge and see if its open or blocked like mine. If it is, then rip that out and open the vent totally up. Also, do a little internet search as most people have also added “helper” fans to the top vent for even more efficiency with the cooling.

                  • Ririlan
                    Ririlan  3 days back

                    Working as a team, a very good lesson on life :)

                    • Statty Travels
                      Statty Travels  3 days back

                      We bought a new RV in 2015.. short list major slide problems, hot water heater, jacks etc etc etc.. 2-3 year old RV is a much better way to go.. 20% less and let someone else deal with all these headaches.. never again!! best of luck guys..

                      • Ron Pickard
                        Ron Pickard  4 days back

                        I've watched a lot of y'alls videos and in my opinion this is the best one you've ever made. It had me laughing at some of the faces and statements y'all would make when things would go from bad to worse.

                        • nathan rambin
                          nathan rambin  4 days back

                          Thanks for all the great videos.

                          • Brian leonard
                            Brian leonard  4 days back

                            Now wait a minute. You got a call that said your all does and it doesn't work I'm sorry someone had to have checked 30 mins 1 hours afterwards to see it was not cooling! Duh

                            • Norm Parrott
                              Norm Parrott  4 days back

                              Marc, I have the same tonneau cover on our truck. Same issue with not being able to see the hitch. I purchased a Swift Hitch SH04 Wireless Backup Camera, which I mounted on a short 2x4. I simply place it on the back of the bed cover and it allows me to see the hitch perfectly. Very easy wifi hookup to your phone.

                              • Northstar7
                                Northstar7  4 days back

                                Appreciate those comments on the couch while you processed the event--keep your cool along with your daydream and life has more space, even when your frig is not playing along!

                                • William Lesage
                                  William Lesage  4 days back

                                  We had a Grand Design 369RL for 4 years. We had issues with the systems like you guys experienced. We approached it with a positive mental attitude like you guys and everything worked out. Great channel, Keep up the good work

                                  • Dan Casperson
                                    Dan Casperson  4 days back

                                    Been watching you since you started on the road. Im getting ready to retire and ready to hit the road. Any suggestion for a first trip.

                                  • uscgalpha91
                                    uscgalpha91  4 days back

                                    How about you sell the RV + f450 and invest the money. Use the interest income to buy nights in wonderful resorts and skip the depreciation and the nightly expense that you pay anyway.

                                    • Roberto Beltramelli
                                      Roberto Beltramelli  5 days back

                                      Can’t wait for the next episode, will there be a Fridge T Shirt?

                                      • Single Mom RV Life
                                        Single Mom RV Life  5 days back

                                        Dang!! The crap we own really owns us.
                                        😬😬😬
                                        Great inspiring attitudes though.
                                        👍👍👍

                                        • Single Mom RV Life
                                          Single Mom RV Life  5 days back

                                          Good job guys.
                                          ❤❤❤

                                          • rodrig thesixth
                                            rodrig thesixth  5 days back

                                            I appreciate you guys adding in the talks, they helped me work thru some issues

                                            • Darryl T
                                              Darryl T  5 days back

                                              Hey I bought a brand new and ordered from the factory a Montana 5th wheel to my specs. and when I picked it up I thought everything was checked by the dealer but spending 2 weeks doing my upgrades lithium batteries and solar and and I was ready for my 1st trip and started the refrigerator and I have wireless tempergages in the refer and freezer part and started at 60 degrees and in 24 hours it was at 70 degrees and there was no faults on the display and I tried it on LP and 110 ac and was I upset took it to the dealer and after a week of testing they replaced the complete unit. And it is the same model as yours and now the new one works great.

                                              • Eric Carmichael
                                                Eric Carmichael  5 days back

                                                Great job editing this, feel like I'm watching something on network tv!

                                                • ThatGuyThatHikes
                                                  ThatGuyThatHikes  5 days back

                                                  I hope you enjoyed your stay in Knoxville. Believe it or not but as of July 2019 it is illegal in Tennessee to video yourself while driving a vehicle. I don’t know if any other states are like this.

                                                  • Lauri McAlpin
                                                    Lauri McAlpin  5 days back

                                                    So Marc, have you let Trish pull the new rig? We have seen her drive the new truck but not while towing, or did I miss it? We are looking at getting a GD 5er - in your experience would you go solar or generator or both? The toy haulers come with gas generators but all others would be propane. Also, do you have an opinion on having the rv dealership do the solar vs going elsewhere?

                                                    • George Taylor
                                                      George Taylor  6 days back

                                                      Sorry, but how can they claim that the repair is complete and not even check it to make sure it's working? Seems they really dropped the ball here.

                                                      • Pete Johnston
                                                        Pete Johnston  6 days back

                                                        That stinks about the fridge. It would have been nice if someone else at lazy days service could have fixed all the other little things that needed to be fixed.

                                                        • Owen4it
                                                          Owen4it  6 days back

                                                          Sorry to hear about your issues with the fridge. The service you get is usually a reflection of how you present yourself and your problems. You're so right about the same equipment in every RV even the top of the line... but those are brand names and not the actual models. On a side note, I like the info you discussed about locking the rear door which is spring loaded as well as the front door. Question where is your fire extinguisher located? Mine is located on the wall just inside of the front door. I have added two, one inside the first storage bay on the drivers side of the rig and one under the back seat of the truck.

                                                          • S.M. Shields
                                                            S.M. Shields  6 days back

                                                            Mark is right. You should have stayed, at the moment the refrigerator was not working. Your patience is very amazing though, as I would have been livid. This is not a good thing for Grand Design. Oh and if your headed to Michigan, have even more patience as Mi has been designated the worst roads of any state in America! I have never seen roads in a state this bad and I have gone through them all. Happy bouncing around up here! LOL

                                                            • Everyone Can RV ECR
                                                              Everyone Can RV ECR  6 days back

                                                              Epic fail by Lazy Days. We are looking also at a new fifth wheel and Grand Design and Lazy Days has always been a top contender. I hope corporate steps up and involved to help you. Quality Assurance is substantially lacking at both the manufactures and many of the dealerships. The three days you waited there is no excuse the latches and small items could not have been fixed. There also could have been more accommodation by the dealership and let you stay in the rig on property while they waited for the parts and just have you clear out during the day. You guys have ultra credibility and lots of voice in the RV world, if that's how they treated you, poor grandma and grandpa. Thanks for sharing...

                                                              • Jeremy Simpson
                                                                Jeremy Simpson  6 days back

                                                                We have had a lot worse interaction with Camping World. Our rig after one year and 4 months still has issues that aren’t fixed yet. BUT I will say I can’t believe a rig as big as yalls doesn’t have a residential fridge with an inverter! We love our LG!!!!! We can unplug and drive and the truck runs the fridge. If we have to stop and turn off the truck the 2 batteries will run the fridge for 18hrs before we need to plug in again. If all else fails we can plug the RV into a 115v outlet(don’t turn anything on but a few LEDs) and it runs the fridge just fine. Hope y’all get it fixed

                                                                • Greg Hettig
                                                                  Greg Hettig  6 days back

                                                                  We bought ours at La Mesa RV in Tucson Az. It made it out of the parking lot and parts and storage doors where coming off and opening. More failures camping. Two different visits at two La Masa dealers and finally leaving it at the winnebago service factory for 30 days!!!!!!! 14 pages of warranty work!!!!!!! Not fixed YET while driving it home. STORED IN OUR GARAGE NOW. AFRAID to take in out. Winnebago doesn't really care. 30 yrs. working to retire to see the country. SHOT no body cares. Just give the higher up Management millions in raises. We hope the RV industry falls flat on their face and they can find out how it feels like getting SCREWED.

                                                                  • exxonvaldeezy
                                                                    exxonvaldeezy  6 days back

                                                                    Take me to the 5 star hotel, because this is boooorrrriiiinnnggggg!

                                                                    • Jay Dog
                                                                      Jay Dog  6 days back

                                                                      My mother-in-law just bought a brand new Rockwood special edition... The one door doesn't always close, the TV was broken and after the TV was fixed, they found the DVD player was broken too. How do these dealerships let RVs get off of the lot without them being 100 percent working. I wish you luck getting your RV fixed, her door still doesn't work and it's been a month...

                                                                      • Call PPC
                                                                        Call PPC  6 days back

                                                                        As a business owner and a Grand Design Reflection Owner as well, I would have to say that in the case of the refrigerator, GD should have stepped up to the plate by now and have given you a new one one period. We utilize many different pest control product manufacturers and at the end of the day, if any of my customers are not completely satisfied with the results, it's our name, our reputation at stake, not Bayer, FMC, Termidor, Etc, Etc.
                                                                        We purchased our GD Reflection this past May mostly because of you guys, and the experience you had with yours. I think you should reconsider and take this matter straight to Grand Design if they care to truly stand out from the rest of the RV manufacturers currently in business. We would consider buying from GD or any other for that matter in the future if they don't take in consideration all the trouble they have put your family through.

                                                                        Reputation matters. Grand Design should stand behind their RVS regardless who they buy their parts from.

                                                                        • FreeWheelin'
                                                                          FreeWheelin'  7 days back

                                                                          Omg. I would be so mad. They should have tried to diagnose it before just going it it's this. At least fix the other stuff while it's in the bay. Like 3 days wasted.

                                                                          • Holly Johnson
                                                                            Holly Johnson  7 days back

                                                                            I get that they have steps they have to follow to try to get the fridge fixed. Try X first, then Y and if both fail, THEN replace - they don't just replace right out of the gate. The issue I have is that you came back to the rig expecting it fixed, only to discover on your own that it was not. They should have tested it to make sure it was working and you should have known when you came back that you were on to plan B, or C, or whatever plan they are on at this point. That's the part that would have me miffed, but personally I do think it's more than a little ridiculous that a brand new unit like this doesn't and hasn't had a working fridge. You guys are being real pros about it!

                                                                            • Ocean Girl
                                                                              Ocean Girl  7 days back

                                                                              I miss your former RV and truck.

                                                                              • Kevin Towler
                                                                                Kevin Towler  7 days back

                                                                                What name of your dog

                                                                                • LunaTreksy
                                                                                  LunaTreksy  7 days back

                                                                                  Keeping a sense of humor when the less exciting and more annoying aspects of RV life kick in is key! You all do it well :) As you point out this isn't a dealership or trailer manufacturer fail and it was awesome how much they both tried to help with expediting the fridge fix. Really appreciate the honesty in this video!

                                                                                  • RV Free
                                                                                    RV Free  7 days back

                                                                                    Very realistic. Well done. It seems that a new RV has more problems that a used RV a few years old. Been there done it.

                                                                                    • S Lange
                                                                                      S Lange  7 days back

                                                                                      Boring

                                                                                      • Every Day is a Holiday

                                                                                        Thank you for the update on your refrigerator, we know how hard it is to be calm in a situation that's out of your control. We are scheduled to have our cooling unit replaced on August the 20th. We are also are in a new 2019 Grand Design Momentum and are new to the Rv lifestyle. We look at it like this thank God for warranties.

                                                                                        • Karen Fletcher
                                                                                          Karen Fletcher  1 weeks back

                                                                                          Just wanted to let you know that our Norcold, brand new was not working at time of delivery. It is in a Montana. Lazy Days put a whole new cooling unit in...still did not work. Now Keystone put a whole new fridge in. Worked 2 days and today fridge was 55 degrees. I noticed Keystone is no longer putting Norcold units their campers that at our local dealer. I am calling Keystone in the morning Good luck!

                                                                                          • Tim S
                                                                                            Tim S  1 weeks back

                                                                                            OKAY, I feel that it is important to weigh in here. A few years back, my wife and I purchased a $300,000 + coach from Lazy Days. We found them to be extremely professional. We had major problems e.g. one of their people let the water flood the inside of our new coach and they had a new one built for us. That is professional, need I say anything more? A smaller dealer could not have afforded to do that.


                                                                                            Now onto Grand Design. We now own a 2019 Grand Design. Did we have some issues? Yes, in fact, we had a major refrigerator failure right from day one, just like Marc & Tricia. The only difference is that we have a Dometic and they had a Norcold. So both major brands have problems. This is NOT Grand Designs problem but refrigerator companies that have been in the business for 40 years plus and still do not know how to build quality refrigerators. Come on, food does not do well at 42+ Norcold and Dometic!!!!!!! Anyway, Grand Design made sure that we got the issue resolved.


                                                                                            More on Grand Design. We had issues with the RV dealer and said that we would never deal with them again. Grand Design went so far as to send a mobile unit out to solve our problem. You cannot get anymore customer-centric than that.


                                                                                            For ALL of you that are making negative comments and have not personally dealt with Grand Design or Lazy Days, QUIT throwing verbal rocks. You are all making comments with NO basis. My wife and I have had personal dealings with both and have had positive outcomes. Frustrating at times? YES! Problems resolved? YES!


                                                                                            My wife and I will purchase another unit probably in 2021 and right now unless things change, we WILL purchase a Grand Design from Lazy Days.


                                                                                            If you have any questions, please respond to my comment and I will be glad to answer any questions that you have.